Cybersecurity awareness has traditionally focused on basic hygiene—strong passwords, multifactor authentication, recognising suspicious links and keeping software updated. But as enterprises become increasingly AI-driven and […]
Tag: CX
WhatsApp, AI, and DPDP: The three forces reshaping customer communication in India
Business communication in India has shifted a lot. From reach to now, clear intent behind each message. The channels and the intent have both changed, […]