1. AI is rapidly evolving from a tool for automation to a driver of autonomous decision-making. How do you see AI transforming customer engagement, marketing […]
Tag: CustomerExperience
From dashboards to decisions: The evolution of modern SaaS
AI-native businesses are evolving rapidly. How do you see artificial intelligence transforming the future of SaaS products and customer experiences? The first thing changing is […]
Netcore Unbxd launches AI-powered ‘Debugger Agent’
Netcore Unbxd has announced the launch of Debugger Agent, a new AI-powered capability within the Unbxd platform designed to improve visibility into e-commerce search performance […]
Reimagining BPM through AI & automation: What the next five years look like
BPM is gearing up to become more intelligent, adaptive, and in the coming course will emerge as a default enterprise operating system. Business Process Management […]
Helo.ai building the future of AI-first omnichannel communication
Helo.ai positions itself as an AI-first omnichannel platform. What specific architectural decisions differentiate this from legacy CPaaS platforms? Helo.ai is designed with AI as the […]
Poonawalla Fincorp advances AI strategy
Poonawalla Fincorp Limited (PFL) has announced the launch of its next-generation conversational AI platform for omnichannel customer service, marking a significant milestone in its AI-first […]
Angoor AI secures Rs 2 crore in pre-seed funding
Angoor AI has raised Rs 2 crore in a pre-seed funding round led by Venturizer, with participation from prominent angel investors. Founded by Arpit Agrawal, […]
SquadStack.ai introduces context-aware voice agent with visual intelligence
SquadStack.ai has launched its Humanoid Vision Agent, a voice AI solution designed to bring visual intelligence into sales conversations by analysing product images, listings, and […]
Tata Communications acquires majority stake in Commotion Inc., fast-tracking AI-Led transformation across its digital fabric
Tata Communications, a leading global communications technology player, has announced that it has acquired 51% stake in Commotion Inc., a leading AI-native Enterprise SaaS Platform […]
HGS launches Interaction Intelligence to drive next-gen CX and unlock strategic value
Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, announced the launch of […]