Business communication in India has shifted a lot. From reach to now, clear intent behind each message. The channels and the intent have both changed, […]
Tag: Customer Experience
DXC Technology opens AI-first Customer Experience Center in Bengaluru
DXC Technology has opened a new Customer Experience Center in Bengaluru, strengthening its presence in India with a 200,000-square-foot facility designed to accelerate enterprise AI […]
Persistent Systems announces $2.9 billion Nagarro acquisition to strengthen AI engineering business
Persistent Systems has signed an agreement to acquire German IT services company Nagarro SE in an all-cash transaction valued at about $2.9 billion, marking one […]
“A cyber incident can halt production or compromise safety- not just data”: Gujarat Fluorochemicals Limited’s GCDIO
Saurabh Gupta, Group Chief Digital Information Officer, Gujarat Flurochemicals Limited, highlights how GFL successfully navigates the challenges of legacy systems and cybersecurity to become a […]
Regulatory compliance requires discipline and control, while innovation thrives on openness and creativity: IDBI’s CIO
Om Prakash Seth, CIO at IDBI Bank, unpacks the priorities, practical applications, and cultural shifts driving IDBI’s leap into the AI era while balancing regulatory […]