Workday has released new global research showing that while artificial intelligence is helping employees work faster, most organisations are not turning those time savings into real business impact. The findings reveal that a large part of the productivity gained from AI is lost because workers have to spend too much time checking, correcting, and reworking AI-generated content.
The research, titled “Beyond Productivity: Measuring the Real Value of AI,” highlights that although AI tools are widely used, many companies have not updated job roles, processes, or training to match this new way of working. As a result, employees end up using AI on top of outdated workflows, which reduces its effectiveness.
The study found that most employees save several hours every week using AI, but a significant portion of that time is spent fixing mistakes or verifying information. Only a small group of users consistently sees strong positive results from AI, while many struggle with unreliable outputs that slow them down instead of speeding them up.
Daily AI users, including many younger professionals, are especially affected. Even though they are confident in AI’s potential, they often review AI-generated work as carefully as, or more carefully than, content created by humans. This extra effort cuts into the productivity gains AI is meant to provide.
There is also a disconnect between leadership priorities and employee needs. While many business leaders say they want to focus on building skills, far fewer employees actually receive the training needed to use AI effectively. In addition, most organisations have updated only a small share of their job roles to reflect how AI is changing the way work is done.
The research also shows that companies tend to invest AI-driven time savings back into technology rather than people. Instead of using the extra time for learning and development, employees are often given more work, limiting the long-term benefits of AI adoption.
However, organisations that take a different approach are seeing better outcomes. When companies invest in upskilling and allow employees to use their time savings for higher-value tasks like analysis and decision-making, AI delivers far stronger results. Workday’s findings suggest that treating AI as both a technology and a people strategy is key to turning faster work into lasting business growth.
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