In this episode, Binod Roy shared insights at CIOHorizon2026 on how AI is moving beyond experimentation to create tangible value across the enterprise. He highlighted the importance of identifying the right processes for AI adoption, addressing legacy-system challenges, and building the skills needed for successful implementation.
Key Takeaways:
🔹 AI adoption should focus on the right processes rather than attempting to transform everything at once
🔹 Customer satisfaction, transparency, efficiency and cost optimisation are key areas where AI can deliver value
🔹 Legacy systems, implementation costs and ROI remain critical considerations when scaling AI
🔹 Upskilling existing teams can help organisations overcome adoption challenges and accelerate AI implementation
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