With over two decades of experience driving digital transformation, technology strategy, and operational excellence, Karen brings a proven track record of shaping the future of IT in logistics and beyond. Karen’s journey at DHL Express has been remarkable, spanning more than 12 years in leadership roles across IT and operations. Most recently, she served as CIO, where she successfully steered regional technology initiatives, and earlier as Vice President of Operations Programs – Asia Pacific, where she played a pivotal role in strengthening operational resilience and scalability across the region.
As CIO – Asia Pacific, Karen will lead the charge in advancing digital innovation and enterprise technology, ensuring DHL Express continues to deliver world-class solutions for customers across one of the most dynamic regions in the world. Her leadership will be instrumental in building smarter, faster, and more connected supply chains for the future.