Dubai Islamic Bank (DIB), the world’s first Islamic bank and the largest in the UAE, has announced a strategic partnership with global technology leader HCLTech to accelerate the adoption of Artificial Intelligence (AI) across its operations. The announcement was made at GITEX GLOBAL 2025, highlighting DIB’s commitment to advancing responsible innovation in Islamic finance.
Through the collaboration, DIB will leverage HCLTech’s advanced AI capabilities, including AI advisory services and global alliances with hyperscalers and technology partners, to deploy AI at scale responsibly. By integrating intelligence across its ecosystem, the bank aims to deliver personalized customer experiences, enhance decision-making, streamline processes, and strengthen risk and compliance frameworks.
The partnership emphasizes DIB’s focus on innovation grounded in integrity, ensuring that AI adoption aligns fully with Shariah principles while remaining transparent and responsible.
“At DIB, innovation has always been anchored in responsibility and purpose. Our partnership with HCLTech marks a pivotal step forward in realizing our vision of an AI-driven future that enhances value for our customers, empowers our people, and strengthens our governance frameworks,” said Obaid Al Shamsi, Chief Operating Officer, DIB.
He added, “We remain committed to leading the evolution of ethical finance by embracing advanced technologies that combine intelligence with integrity. This collaboration reflects our belief that AI, when responsibly applied, can transform banking into a more transparent, inclusive, and future-ready ecosystem.”
Vineet Shukla, Country Head Middle East, HCLTech, said: “By leveraging HCLTech’s full-stack AI portfolio and deep domain expertise, we look forward to collaborating with DIB to unlock innovation, enhance operational agility, and deliver differentiated experiences for customers.”
The partnership is expected to redefine AI integration in Islamic banking, combining technology, trust, and purpose to create smarter, more inclusive, and sustainable financial ecosystems.
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