Digital Mandate Episode -10 | Nitin Dhingra, CTO, Indira IVF Group

“In fertility care, technology isn’t just about efficiency – it’s about empathy at scale.”

Indira IVF’s CTO reveals how India’s largest fertility chain is balancing AI innovation with patient privacy:

🔹 The Data Lake First Rule: Why clean EMR data precedes all AI/automation
🔹 95% First-Time Accuracy: How RPA cut human errors in sensitive procedures
🔹 Cybersecurity Vaccine: Building 8-hour breach recovery into system DNA
🔹 Generative AI Care: Personalized WhatsApp nudges powered by reinforced learning models

Gamechanger: “Our IoT network monitors 200+ medical devices remotely – preventing 30% downtime before it happens.”

About The Author