Rahul Khona has started a new position as Chief Technology Officer at Starbucks India.
His experience includes implementing advanced technology solutions such as POS systems, ERP platforms, mobile applications with loyalty CRM integration, and third-party delivery ecosystems to enhance operational efficiency and customer experience.
He has developed strong expertise in building technology roadmaps, omnichannel implementation, business analytics, and data-driven decision-making using platforms such as Power BI. His experience includes implementing advanced technology solutions such as POS systems, ERP platforms, mobile applications with loyalty CRM integration, and third-party delivery ecosystems to enhance operational efficiency and customer experience.
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