Noida, India: Pinnacle Teleservices Pvt. Ltd. announced the inauguration of its new office in Sector 132, Noida, further strengthening its presence in North India and reinforcing its commitment to delivering enhanced communication solutions across sectors.
The new office marks a strategic expansion aimed at bringing the company closer to its partners and clients in the region, enabling faster collaboration and deeper engagement.
Gunaseelan S, Chief Business Officer, Pinnacle Teleservices, said, “This inauguration is less about adding another office and more about strengthening how we operate. As we begin the new year, our focus is on being closer to the people we work with – not just in distance, but in understanding. Over the years, we’ve grown to serve nearly a third of India’s population and support multiple state governments and leading enterprises. That scale brings responsibility.
The Noida presence allows us to engage more closely with partners across banking, NBFCs, retail, and public services – to listen better, solve faster, and design engagement models that truly reflect how India communicates today. When you combine proximity with experience, you build stronger outcomes. That’s what this expansion represents for us.”
Ashish Mehta, AVP, Pinnacle Teleservices said, “The inauguration of our new office marks an important milestone for us. It strengthens our regional presence and positions us to drive stronger sales momentum and sustainable growth over the coming years. The expansion into Noida is a strategic step aligned with our vision to significantly strengthen our presence across North and East India. The northern region, particularly hubs like Gurgaon and Noida, is home to some of the country’s largest enterprises and technology ecosystems, presenting immense market potential.”
He added, “At Pinnacle, we have always focused on creating differentiated, customer-centric innovations, especially through our deep integration with government institutions to simplify how individuals’ access and interact with public services. This new office enhances our ability to extend that reach to a wider audience, engage closely with large enterprises, and onboard leading industry names. Our founders’ intent has always been clear, to create meaningful impact, both in the lives of individuals and within the industry and we are fully prepared to accelerate that vision from this strategic base.”
Yogesh Kumar, CEO, AkaSoft Global Tech said, “Pinnacle’s new office inauguration is a significant milestone, as it strengthens the company’s ability to expand its global collaborations and bring world-class, secure AI-driven communication solutions to new regions. With strong leadership, a clear vision, and existing international partnerships already in place, this expansion positions Pinnacle to accelerate cross-border growth and deepen its presence beyond India into emerging global markets.”
About Pinnacle Teleservices Pvt. Ltd.
Pinnacle Teleservices Pvt. Ltd. has been a pioneer in India’s communications ecosystem for over 23 years. Its platforms today connect with nearly one in four Indians, delivering AI-powered, secure, and inclusive communication solutions across sectors ranging from citizen services and governance to BFSI, retail, healthcare, and enterprises.
With a strong pan-India presence across 11 offices and a workforce of more than 300 experienced professionals, Pinnacle Teleservices continues to combine its legacy of trust with a forward-looking vision for global growth.
Pinnacle’s portfolio spans end-to-end messaging solutions with advanced routing and real-time analytics capabilities. The company also provides WhatsApp Business API integration, Rich Communication Services (RCS), and voice-based solutions include IVR systems and multi-lingual voice communication platforms. Pinnacle aslo delivers email communication solutions and AI-powered chatbot and conversational interfaces that help organisations personalise customer journeys and automate engagement at scale.
Its telecom value-added services, including infrastructure-level capabilities such as SMSC connectivity and secure message delivery tools, further strengthen its position as a comprehensive communication technology provider.
Through its technology-driven approach, the company remains focused on bridging people and institutions by simplifying communication and making everyday interactions more seamless and secure.
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